Privacy Policy

Vehris Pty Ltd (“Vehris”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us or interact with our products and services.

1. Personal Information We Collect

We may collect personal information including:

• Your name;
• Company name;
• Email address;
• Telephone number;
• Job title;
• Information submitted through website forms or enquiries;
• Information relating to demonstrations, meetings and support requests;
• Records of your communications with us; and
• Technical information such as your IP address, browser type, device information and website usage data.

2. How We Collect Personal Information

We may collect personal information when you:

• Visit our website;
• Submit a contact or enquiry form;
• Request a demonstration;
• Subscribe to communications;
• Contact us by email, telephone or another channel;
• Use or enquire about our products and services; or
• Interact with us through a third-party platform.

We may also collect technical and usage information through cookies, analytics tools and similar technologies.

3. How We Use Personal Information

We may use personal information to:

• Respond to enquiries;
• Provide demonstrations and product information;
• Deliver and improve our products and services;
• Provide customer support;
• Manage our business relationships;
• Send relevant service, product and marketing communications;
• Improve the performance and usability of our website;
• Maintain the security of our website and systems;
• Prevent fraud or misuse; and
• Comply with legal and regulatory obligations.

Where required by law, we will obtain your consent before sending marketing communications. You may unsubscribe at any time.

4. Disclosure of Personal Information

We may disclose personal information to trusted third parties that assist us in operating our business, including:

• Cloud hosting and infrastructure providers;
• Customer relationship management platforms;
• Analytics and marketing providers;
• Information technology and cybersecurity providers;
• Customer support systems;
• Professional advisers, including lawyers and accountants; and
• Government agencies or regulatory authorities where required by law.

We do not sell personal information.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Enable website functionality;
• Understand website traffic and usage;
• Remember user preferences;
• Improve website performance; and
• Measure the effectiveness of marketing activities.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect how the website operates.

6. Data Security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Overseas Disclosure

Some service providers we use may store or process personal information outside Australia.

Where this occurs, we take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy laws.

8. Access and Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing your request.

9. Privacy Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of those websites. You should review the privacy policy of any third-party website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a revised effective date.

12. Contact Us

For privacy enquiries, access or correction requests, or complaints, please contact: